MENU MY ACCOUNT Change Correspondence Address Change Email Address Change Shipping Address Name Correction Other Personal Information Update Q Account Pin Code Security Question & Words Virtual Office Password SHIPPING & DELIVERY Change Shipping Address Product Exchange Product Pick Up Product Return Purchase Receipt Shipment Duty & Taxes Track my order DIGITAL PRODUCT qLearn VTube ENROLLMENT & IDSHIP ID Declaration Form Renewal of IDship Resignation Suspension of IDship Termination of IDship WEBINAR How to join Webinar Webinar Calendar Ā Ā MY GENEALOGY Tracking Centre Activation Tracking Centre Qualification Ā Ā RANK MAINTENANCE & RANK ADVANCEMENT Rank Advancement Rank Maintainance ADMINISTRATION FEE & REQUIREMENTS Schedule of Fees Ā Ā Schedule of Requirements SELF SERVICE FEATURES: QUICK GUIDE Digital Product My Account Self Service Portal Shipping & Delivery Webinars REFUND Smart Hub SMART HUB REFUND Can I request for a partial refund? SHARE No, we do not process any partial refund request. Previous Article I have utilized one of the entitlement of QVI product, may I request for a refund? Next Article Why I still didnāt receive my refund in credit card even after 30 working days? NEED MORE ASSISTANCE? Our Global Support Executives are ready with answers. CONTACT US